Privacy Policy

Last updated: September 3, 2026

1. Overview

This Privacy Policy explains how Glasify ("we", "us") collects, uses, stores, and shares information when you use our App, including facial scan images used to generate your skin analysis.

2. Information We Collect

3. How We Use Face Scan Images

Your face scan image is transmitted securely to our backend, which forwards it to our AI analysis provider (Anthropic's Claude API) solely to generate your skin analysis results. We do not use your face images to train third-party AI models, and we do not sell your face images.

4. Storage & Retention

Face scan images themselves are not retained after your results are generated. Your scan results (SkinScore, SkinAgeScan, Glow Profile, and routine data — not the underlying photo) are stored on our servers so your most recent result can be restored to your account, including after a reinstall, until you delete them. You may request deletion of your scan history at any time (see Section 9).

5. Biometric-Adjacent Data & Consent

Facial scan images, and any pre-extracted skin metrics derived from them, may constitute biometric or health-adjacent data under some laws (for example, the EU GDPR's special category data provisions, or Illinois' Biometric Information Privacy Act). We process this data only on the basis of your explicit, informed consent, captured via a timestamped confirmation you actively check before your first scan — this consent record is stored server-side as evidence.

You may withdraw consent at any time by deleting your account and scan history in Settings, which also deletes your stored scan results and derived metrics from our systems within a reasonable period.

6. Third-Party Sharing

We share data with:

We do not sell your personal data to data brokers.

7. Legal Basis & International Transfers

Where GDPR or similar law applies, we process face scan images based on your explicit consent (given at the time of scanning), given the sensitive nature of biometric-adjacent data. Data may be transferred to and processed in countries outside your own, using appropriate safeguards such as Standard Contractual Clauses.

8. Notifications

If you enable notifications, we schedule local, on-device reminders (ReplenishmentLoop) based on your estimated product usage. This scheduling happens on your device; we do not need to access your notification interactions to provide reminders.

9. Your Rights

Depending on your location, you may have the right to: access the personal data we hold about you; request correction or deletion of your data (including scan results and payout details); object to or restrict certain processing; and request a copy of your data in a portable format. To exercise these rights, contact privacy@glasify.app. You can also delete your scan history directly within the App under Settings.

10. Children's Privacy

Glasify is not directed at children under 18 and we do not knowingly collect face scan images or other personal data from children under that age. If you believe a child has provided us with data, contact us so we can delete it.

11. Security

We use industry-standard technical and organizational measures, including encryption in transit and at rest, to protect your data. No system is perfectly secure, and we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated in-app or via the update notes on the App Store.

13. Contact Us

For privacy questions or data requests, contact privacy@glasify.app.

14. Cosmetic & Educational Disclaimer

Reminder: all results generated from your face scan images (SkinAgeScan, SkinScore, Glow Profile, and routine recommendations) are cosmetic and educational estimates only. They are not a medical diagnosis and this policy does not change that. See our Terms of Use for the full medical disclaimer.